Support lines

I need

Immediate danger

If you or someone you know is in immediate danger

Call 000

Lifeline Crisis Support

  • Lifeline - phone 13 11 14

Available 24/7 days a week

Available 7:00pm - 4am (AEST), 7 days a week

Family support

  • Family and Child Connect - phone 13 32 64

Family and Child Connect is a free service to help you with the challenges of parenthood.
Available Monday - Friday, 9:am to 5pm

Family Relationships Advice

  • Family Relationships Advice Line - phone 1800 050 321

A national telephone service established to assist families affected by relationship or separation issues.
Available from 8 am to 8 pm, Monday to Friday, and 10 am to 4 pm on Saturday (local time), except national public holidays.

Child safety

  • Child Safe Line - phone 1800 297 745

You can contact the UnitingCare Queensland's Child Safe Officer if you have any child safety concerns within a UnitingCare Community services or programs
Available Monday - Friday, 9am to 5pm

  • Kids Helpline - phone 1800 55 1800

Calls Kids Helpline at any time if you have child safety concerns in your community

  • Department of Child Safety - phone 1800 811 810

Calls the Department at any time if you have child safety concerns in your community
 

Young people support

  • Next Step (24/7 support) - phone 1800 639 878

After care services for young people who have left care with quick access to support.

Disability Services and the NDIS

Financial and gambling support

  • Financial Counselling - phone 1800 007 007

Available Monday - Friday, 9:30 to 4:30pm

Gambling Support

Cairns – (07) 4050 4988
Wide Bay and Burnett Region – (07) 4191 3100

Available Monday - Friday, 8:30am to 4:30pm

Gambling Help out of hours support
1800 858 858

Drought affected and isolated communities

  • Country Callback - phone 1800 54 33 54

24/7 telephone support service for drought affected and isolated communities within rural Queensland.

Support for seniors

  • Elder Abuse Prevention Unit - phone 1300 651 192

A state-wide telephone information, support and referral service for anyone experiencing abuse or witnessing the abuse of an older person.
Available Monday - Friday, 9am to 5pm

  • Seniors Enquiry Line - phone 1300 135 500

A state-wide information and referral service for Queensland seniors.
Available Monday - Friday, 9am to 5pm

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