Our story

Who we are, what we do and why we do it

About us

UnitingCare Community is currently Queensland’s largest single community service provider and a respected industry leader across child and family, crisis and disability services.

Our core mission is to continue to reduce disadvantage; to serve Queenslanders of all ages, abilities and backgrounds to live valued, safe and productive lives; and to ensure all Queenslanders have someone to turn to when in crisis who will support them in their immediate need and provide a lasting impact. We do this with the support of 2,400 plus staff and more than 6,000 volunteers. On any given day, we could be providing a safe place to live for a young person living in foster care, away from their natural family; offering financial assistance and advice to an individual in financial distress; supporting a person living with a disability to live independently; or providing secure accommodation to victims of domestic and family violence.

As a state-based organisation, we can be flexible and agile in our response to community need, responding quickly to deliver a range of services including community recovery responses and drought relief.  We receive funding from state and federal governments and private sources. In addition, funds we generate through our Lifeline Shops are reinvested to support services and programs for vulnerable Queenslanders.

Our services

We have a large geographical reach across Queensland with over 280 services state-wide, ranging from services focused on children and young people to adults and seniors.

Disability support services

We offer disability support services to adults, children and young people. We work with people with a disability to create valued and meaningful lives. We do this through the delivery of planning and vision creating, supported living, lifestyle development, flexible community-based breaks and family support services and operate throughout south-east Queensland and in Townsville. Visit the disability support page for more information

Children, young people and families services

We work with children, young people and their families across Queensland, to promote their wellbeing and safety through the delivery of integrated and innovative interventions including child and family therapy, domestic violence services, family and youth services, family intervention, foster care and residential services.  Visit the children, young people and families page for more information

Counselling and wellbeing services

We work to strengthen Queensland communities. We provide services throughout the state to assist those affected by suicide, financial hardship, gambling addiction and other issues that affect a healthy wellbeing. To strengthen resilience within our community, UnitingCare Community has counsellors available to provide assistance to communities affected by a range of issues that may arise throughout your life. Visit the counselling and wellbing page for more information.

Lifeline services

Lifeline services in Queensland are operated by UnitingCare Community. Services include the Crisis Line 13 11 14; suicide bereavement and prevention individual and group support; and Lifeline's disaster recovery program, Community Recovery. Visit the Lifeline page for more information.

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