Inclusive service delivery

We work across all cultures, locations, abilities and social status


  • Promote and enable access to services on the basis of need, irrespective of race, cultural background, gender, language, ability, financial mean, religion or sexuality
  • Promote equality of opportunity, rights and access to social and economic wellbeing
  • Respect and are sensitive to people from other cultural and linguistic backgrounds and their community ties
  • Engage our cultural advisors or other resources to identify and understand differences in customs and roles in the lives of our clients
  • Respect the culture, history and the importance of kinship and land to Aboriginal and Torres Strait Islander peoples
  • Demonstrate respect and seek positive change guided by our Reconciliation Action Plan

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